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Your Company’s Own Support Portal in Minutes

Create a branded support desk for your customers. Let them submit tickets and track progress – all without logging in.

10K+ Active Users
50K+ Tickets Solved
99.9% Uptime
New Support Ticket
Technical issue with dashboard
Open
Task: Update Documentation
Due in 2 days · High priority
In Progress
Requisition: Laptops
Amount: $5,000 · Level 2 Approval
Pending

Track Your Ticket

Enter your Case ID (e.g., SDK-2026-000143) to check the status.

Everything You Need in One Platform

Powerful features to manage support, tasks, and requisitions efficiently

Support Ticket Management

Efficiently manage customer support tickets with automated routing and SLA tracking.

  • Public ticket submission
  • Automated assignment
  • SLA monitoring with alerts
  • Internal collaboration

Task Management

Create, assign, and track internal tasks with priority-based workflows.

  • Task creation & assignment
  • Multiple assignees
  • Priority levels & due dates
  • Board & list views

Requisition Management

Streamline internal purchase requests with multi-level approval workflows.

  • Request submission
  • Multi-level approval
  • Budget tracking
  • Department routing

Real-time Analytics

Make data-driven decisions with comprehensive analytics and reporting.

  • Performance metrics
  • SLA compliance reports
  • Custom dashboards
  • Export capabilities

Role-based Access

Secure and granular control with multi-level role-based permissions.

  • Multiple user roles
  • Department isolation
  • Manager hierarchies
  • Audit logging

SLA Monitoring

Ensure timely responses with automated SLA tracking and escalation.

  • 25-minute resolution window
  • Automated alerts
  • Overdue notifications
  • Performance tracking
500+
Companies Trust Us
10K+
Active Users
50K+
Tickets Resolved
99.9%
SLA Compliance

How It Works

Get your company’s support portal up and running in three simple steps

1

Create Your Company Account

Sign up with your company details and create an admin account. We'll generate a unique URL for your portal.

2

Customize Your Portal

Add your company logo, set up departments, and invite your support staff (coming soon).

3

Share Your Support Link

Give your customers the link to your portal. They can submit tickets and track them without logging in.

Trusted by Industry Leaders

See what our customers have to say about SupportDesk

"SupportDesk has transformed how we handle customer support. The SLA tracking alone has improved our response times by 40%."

Sarah Johnson

CTO, TechCorp

"The requisition management workflow saved us countless hours. Multi-level approvals are seamless and our finance team loves it."

Michael Chen

Operations Director, Global Logistics

"The task management features are perfect for our team. The board view makes it easy to track progress and deadlines."

Emily Rodriguez

Project Manager, Creative Studio

Ready to Get Started?

Create your company’s support portal today and start delivering exceptional customer service.